Year-Round Multi Unit Team Leader

At H&R Block, our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.

A Typical Day….

Joining us as a Multi-Unit Team Leader, you’ll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you’ll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business.

You’ll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required, but preparing taxes will be a requirement after applicable training.

What you’ll bring to the role: 

• Manage office staffing, operations, and logistics for multiple offices with support

• Partner with other managers to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement

• Assist in recruiting and interviewing candidates for tax office associate positions

• Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment

What You’ll Bring to the Team

Your Expertise: 

• People management experience, with the demonstrated ability to grow and develop associates

• Demonstrated aptitude for growth plan execution and ability to lead towards growth culture

• Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision

• Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs

• Computer proficient with the ability to learn new programs

• Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course or minimum continuing education

It would be even better if you also had: 

• Multi-unit people management experience in the retail, restaurant, banking, or other related industry; management of people within military service positions

Enrollment?in?or completion of the H&R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment.

This office is an independently owned and operated franchise office operating under an agreement with H&R Block.?Franchisees make their own hiring decisions and any questions regarding employment at this office should be made directly to the franchisee.